Installation, maintenance & FAQ

Maintenance

For lasting satisfaction, Mercier has prepared a maintenance guide packed with useful tips to help you protect the beauty of your floor for years to come. Here are the few things you should know on how to properly maintain your hardwood floor.

MAINTAIN YOUR ENVIRONMENT

To keep your floor beautiful, properly maintaining it and controlling the environment – temperature and humidity levels – is key to keeping your warranty valid and maintaining the beautiful look of your floors for years to come.

CLEANING YOUR MERCIER WOOD FLOOR

Maintaining a hardwood floor is simple and easy:

  • Step 1 : Vacuum regularly.
  • Step 2 : Spray a small quantity of cleaner on your Mercier mop and swab a section of floor in the same direction as the floorboards. Continue until the entire floor is done. Change and wash mop covers as required.

WARNING  !

Never use wax, household detergent, or oil-based soap on the floor. These products may discolor and damage the finish and leave a greasy film, making the floor slippery and difficult to maintain afterwards. Mixtures of water and vinegar are not recommended for cleaning pre-finished flooring, since vinegar has an oxidizing effect on the finish.

WOOD DOES NOT LIKE WATER…

Never use water to clean wood floors … Wood fibres swell when they absorb water, which can damage floors and their finish. When water gets into your floor, it can alter floorboard dimensions, cause discoloration, and lead to mold build-up between boards. Floors in kitchens and entranceways are particularly subject to getting wet. Special care must be taken with wood floors in these locations to maintain recommended humidity and temperature levels and prevent water, snow and ice from getting on the floor.

Recommandation : Wipe up spilled water, liquids, or detergents before they are absorbed by the wood fibres. Place floor mats at each doorway to trap water, snow and ice and in front of the sink, dishwasher, and work areas in the kitchen. Place leak-proof saucers under your plants to avoid accidental spills. Choose pots with a waterproof glaze rather than porous clay pots that may let water through.

For more detailed information, you can download our complete maintenance guide here.