Register Your Warranty

Register Your 35 Years Residential Warranty

Congratulations and thank you for your trust in Mercier!

When you buy Mercier flooring, you get the best warranty in the industry. Your 35/5 Mercier warranty is effective upon purchase.

Note: Keep your proof of purchase (retailer invoice) in a safe place. You will need it to submit any claims.

35 years Residential Warranty Leaflet

Download PDF 568 ko

Get Your 5 Years Light Commercial Warranty

A commercial use warranty must meet certain specific criteria and be obtained prior to installation.

Contact your retailer before installation for criteria and assistance in obtaining your commercial warranty.

5 years Commercial Warranty Leaflet

Download PDF 568 ko

Register Your Residential Warranty

Fields with an * are required to register your warranty. When finished, click on "Register my warranty".

* Title:

Mrs.
Mr.
Miss.

* First name:

* Last name:

* Address:

* City:

* Province/State:

* Country:

* Postal code / Zip code:

* Phone number:

E-mail:

* Name of the retailer where you bought your floor:

How did you discover Mercier Wood Flooring? ?

If else, please specify:

* Are the following words good synonyms of Mercier? (1: not a synonym at all & 5: excellent synonym)

* On a scale from 1 to 5, please rate you satisfaction degree with the following statements. (1: totally unsatisfied & 5: totally satisfied)

If you could tell in 3 words what you are expecting from hardwood floors, what would be these words?

What is important for you in the choice of a hardwood floor?

* Please enter the code of your product, ad written on the sticker:

* Quantity bought (in square feet):

Please indicate if this new flooring is bought for:

A renovation
A new construction

* At home, who usually makes renovation choices?

She does
He does
We both do
I don't know - w/o

* How old is this person?

* Who chose the flooring brand?

She does
He does
We both do
I don't know - w/o

* How old is this person?

What are the other brands you considered during your shopping? (multiple choice)

Else:

Why did you finally choose Mercier? Please mention 3 main reasons:

Why did you finally choose this particular product? Please mention 3 main reasons:

Please rate the following statements (1: strongly disagree & 5: strongly agree).

I really appreciated

What is your marital status?

How many children live in your home?

What is the range of income your family belongs to? (k$)

* Who installed the wood?

Please add any comment or impression on your new flooring here: